How To Run A Property Agency Effectively - (Part 2)

The skills needed in the management of clients' properties and the ability to attract customers who will purchase or rent such properties are basic prerequisite that a property consultant must know before venturing into the business line. Most consultancy firms fail because they can't deliver what they promised their clients in their mission or vision statements. This has really affected the trust most prospective clients and customers had for that property firm initially.

Read the first part of how to run a property agency firm effectively and discover the ways in which you can improve in meeting the housing needs of your clients.

Hire Skilled Hands


Apart from having an office receptionist or secretary who receives and offers relevant information to clients or customers before sending them to you. It is also expedient to hire property agents or estate surveyors and valuers that can help you go to the field to carry out inspections and supervise various projects like, renovation works, correction, face lifting, and enhancement of the property. As the leading consultant officer, you do not have all the time to do these things alone. Make sure you hire good hands that are capable of doing a better job in keeping the customers or clients for you.

Embrace High Accountability And Integrity In Practice


Before your clients can believe that you have the potential of managing their estate, you must be able to convince them. Your level of professionalism towards your practice convince them. Honesty you know is the best policy, you need to say what you mean and at the same time mean what you say to your clients and customers. Accountability is everything in this line of business. You must be trusted and prove yourself to be honest while handling deposits made for property. This is highly necessary because you are the middle man, who accedes for both sides.

 Be Loyal To The Clients And Be Friendly To The Customers


Loyalty in business, especially to the person that grants you access to manage one of his assets is very important. Loyalty will help you to win more clients, having seen your loyalty and your professional services towards him, he will refer you to others.

Consider Making yourself Known Through Blog


Creating a blog for your business line will also help you generate more traffic into your property business. Designing a blog for your property business and give adequate information and description about it. You can even create a slideshow picture of your various properties available after taking the image on the site and show your prospective buyers or customers right there in the office without taking him or her to the scene or site for inspection.

You can do the inspection at your finger tips right there in your office without moving an inch. Its all about being creative, the truth is, it's not all customers you take to inspection that will like or patronize you. Remember that, you must advertise the blog through social media, online fora or even mass media.

Book A Space In The Media


As a point of importance and necessity, you must always make yourself known through the media. This is the life wire that promotes every business. For your business to be known by your target audience, always advertise your product via available media channels. With the media, your feedback is immediate by your clients and customers.

You could start with the daily newspaper, which is the most widely read or sighted media by the general public. Your target audience could be the retired-pensioners, workers, or elites in the society, this is the best medium to reach them. Mass media will make you known to the whole world.

Fix Your Professional Charge


This is where most property consultants get it wrong. They try to hide some charges which a particular client or customer may not be comfortable with. You must be sure of your professional service charge from both the client and the customer. If you are going to take 10% service charge each from both sides, fix it. Or if you could still manage to take 5% from them, then go ahead. Adding hidden charges will rubbish your professional code of ethics and your company's policy. Except if it is in your company policy to do so. Never follow the crowd in this business, do what will make your clients stick with you and recommend more. And what will make your customers patronize you and still give their recommendations.
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